How long will it take for an order to ship?
Once your order is placed, you will receive an Order Email Confirmation. You will then receive a follow up email with the tracking number once the order ships, so that you can track its whereabouts as the expected delivery date approaches.
Orders typically process through the fulfillment center and ship within 24-48 hours of the corresponding business day.
Estimated time of arrival depends on which shipping option you select during checkout.
We offer Standard and Priority shipping.
Standard = 3-5 business days from the day it ships
Priority = 2-3 business days from the day it ships
How can I track my package?
As soon as your order ships, you will receive an email confirmation from us with your tracking code. If you don't see that email, please check your SPAM folder.
You can also log into your account on the Neurohacker site and view your tracking information there as well.
NHC provides standardized shipping costs in order to ensure the most timely and reliable shipping & delivery for our customers.
If you've received notification that your package has been delivered, yet is not in your mailbox, you might be thinking, "What the heck USPS!"
The USPS tracking system and notifications are set up so that, at times, the USPS will mark a package as 'delivered' according to its estimated arrival date vs. the actual delivery of the package.
Unfortunately we don't have a local NHC headquarters pick up option, but if you are in the San Diego area, you can now pick up Qualia at EVE Encinitas.