How long will it take for an order to ship?
Once your order is placed, you will receive an email confirmation confirming the order has gone through. You will then receive a follow up email with the tracking number once the order ships out so that you can track its whereabouts as the expected delivery date approaches.
Estimated time of arrival depends on which shipping option you select during checkout.
All domestic packages are shipped USPS, and we offer Standard, Priority and Expedited shipping.
Standard = 3-5 business days
Priority = 2-4 business days
Expedited = 1-2 business days
How can I track my package?
As soon as your order ships, you will receive an email confirmation from us with your tracking code. If you don't see that email, please check your SPAM folder.
You can also log into your account on the Neurohacker site and view your tracking information there as well.
Shipping cost depends on:
1. Where the order is shipped to
2. Which shipping method you choose
If you've received notification that your package has been delivered, yet is not in your mailbox, you might be thinking, "What the heck USPS!"
The USPS tracking system and notifications are set up so that, at times, the USPS will mark a package as 'delivered' according to its estimated arrival date vs. the actual delivery of the package.
Unfortunately we don't have a local NHC headquarters pick up option, but if you are in the San Diego area, you can now pick up Qualia at EVE Encinitas.